Harley Street Practitioners Central London Counselling & Psychotherapy

Methods of Payment: You can pay by an online banking transfer or by cash or cheque payable to Harley Street Practitioners.  
If you have private health insurance, we will invoice your insurer.

Terms and Conditions

Cancellation and missed session policy 

If you are unable to attend your appointment please let us know as soon as possible. The required notice for cancellation is 2 days. Where there is less notice of cancellation or if you do not attend your appointment you may be charged the full fee.  You will be given as much advance notice as possible in terms of holidays or needing to cancel your appointment for any other reason. 

Confidentiality 

Confidentiality is an essential aspect of counselling and psychotherapy. It contributes greatly to the client’s sense of safety and is one of the things that make the therapeutic relationship different from any other. Counselling and psychotherapy encourages clients to be as open and honest about themselves as possible and inevitably involves clients discussing personal experiences and sensitive information with their therapist. Therefore, it is of paramount importance that the client can trust that what they are disclosing about themselves will remain confidential. 

Harley Street Practitioners holds all records securely and will ensure the utmost confidentiality in the treatment of any information held about its clients, in line with the BACP Framework for Good Practice and the Data Protection Act.

All information will be kept confidential unless the client and therapist agree together to discuss something with a third party. The only reasons for breaking confidentiality would be if the therapist considered that your life was at risk, if another person’s life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible this would be discussed with you beforehand. We are also legally bound to disclose information relating to terrorism.

Anti-discrimination policy 

Harley Street Practitioners are strongly committed to anti-discrimination. We value difference and diversity and do not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, colour, national origin, disability, heritage or political belief. 

Code of ethics 

Tricia Duffield and Clive Carswell are members of the British Association for Counselling and Psychotherapy. Please click on the following link for full details. BACP ethical framework for good practice in counselling.